User Agreement

Service Name: HiRoom

Company: MATCHLINK PTE. LTD.

Contact: matchlink.official@gmail.com

Effective Date: June 30, 2026

This User Agreement ("Agreement") is a legally binding agreement between you ("you" or "User") and MATCHLINK PTE. LTD. ("MATCHLINK," "Company," "we," "us," or "our"). This Agreement governs your access to and use of HiRoom and any related websites, mobile applications, products, features, content, and services that link to this Agreement (collectively, the "Service").

By creating an account, accessing, downloading, installing, or using the Service, you confirm that you have read, understood, and agree to be bound by this Agreement. If you do not agree, you must not access or use the Service.

1. Eligibility

You may use the Service only if you are legally able to enter into a binding contract with us and are not prohibited from using the Service under applicable law.

The Service is not intended for children under 13 years old, or the minimum age required by the laws of your country or region if that age is higher. If you are under the age of majority in your jurisdiction, you may use the Service only with the consent and supervision of a parent or legal guardian.

By using the Service, you represent and warrant that:

  1. you meet the eligibility requirements above;
  2. the information you provide to us is accurate and complete;
  3. you will use the Service only for lawful purposes;
  4. you will comply with this Agreement and all applicable laws and regulations.

2. Account Registration and Security

Some features may require you to create an account or provide certain information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree to:

  1. provide accurate, current, and complete account information;
  2. promptly update your information if it changes;
  3. keep your account credentials secure;
  4. notify us promptly at matchlink.official@gmail.com if you suspect unauthorized access to your account.

We are not responsible for losses arising from your failure to safeguard your account credentials, except where required by applicable law.

3. The Service

HiRoom may provide features that allow users to create, view, publish, share, save, interact with, or manage content, including text, photos, posts, profile information, comments, and other materials. The specific features may change from time to time.

We may modify, suspend, discontinue, or restrict access to any part of the Service at any time, with or without notice, where permitted by law. We are not liable for any modification, suspension, or discontinuation of the Service.

4. User Content

"User Content" means any content that you upload, publish, submit, transmit, or otherwise make available through the Service, including text, photos, images, comments, profile information, posts, and related materials.

You retain ownership of your User Content. However, by making User Content available through the Service, you grant MATCHLINK a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, process, adapt, modify, publish, display, distribute, transmit, and otherwise use your User Content for the purposes of operating, providing, improving, securing, promoting, and developing the Service.

This license continues for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and maintain backups or technical records. If you delete User Content, we will take reasonable steps to remove it from active display, but copies may remain in backups, logs, cached records, or where retention is required by law or legitimate business needs.

You represent and warrant that:

  1. you own or have the necessary rights to your User Content;
  2. your User Content does not violate this Agreement, applicable law, or the rights of any third party;
  3. your User Content does not contain unlawful, harmful, misleading, infringing, abusive, harassing, hateful, sexually exploitative, violent, or otherwise objectionable material.

We do not claim responsibility for User Content posted by users. We may review, moderate, remove, restrict, or disable access to User Content at our discretion or where required by law.

5. Acceptable Use

You agree not to:

  1. violate any applicable law, regulation, contract, or third-party right;
  2. use the Service for fraudulent, deceptive, harmful, abusive, harassing, defamatory, threatening, hateful, sexually exploitative, violent, or unlawful purposes;
  3. upload or share content that infringes intellectual property, privacy, publicity, or other rights;
  4. impersonate any person or entity or misrepresent your identity or affiliation;
  5. interfere with, disrupt, overload, damage, or impair the Service or any related systems;
  6. attempt to gain unauthorized access to accounts, systems, networks, data, or features;
  7. reverse engineer, decompile, disassemble, scrape, crawl, harvest, or extract data from the Service except where permitted by law;
  8. bypass, disable, or interfere with security, rate limits, access controls, or technical protections;
  9. upload malware, viruses, malicious code, or harmful files;
  10. use bots, scripts, automation, or similar tools to access or interact with the Service without our prior written permission;
  11. use the Service to send spam, unsolicited messages, or unauthorized advertising;
  12. collect, store, or disclose other users' personal data without proper authorization;
  13. use the Service to develop, train, or improve competing products without our prior written permission.

6. Community and Safety

You are responsible for your interactions with other users. We do not guarantee the identity, conduct, intentions, or reliability of any user.

You should exercise caution when sharing information, meeting others, or relying on content posted through the Service. The Service may include user-generated content, location-related content, travel or outdoor activity content, or other information that may be incomplete, inaccurate, outdated, or unsafe to rely on without independent judgment.

You are solely responsible for your real-world decisions, travel, outdoor activities, safety precautions, and compliance with local rules. We do not provide professional safety, medical, travel, legal, or emergency advice.

7. Photos, Device Permissions, and Third-Party Features

The Service may request access to selected device permissions, such as photo library access, only where needed to provide relevant features, such as allowing you to publish posts with selected photos.

You may manage device permissions through your device settings. If you disable permissions, some features may not work as intended.

The Service may include links, integrations, SDKs, content, or services provided by third parties. We do not control and are not responsible for third-party products, websites, content, policies, or practices. Your use of third-party services may be subject to separate terms and privacy policies.

8. Intellectual Property

The Service, including software, design, interfaces, graphics, logos, trademarks, service marks, text, images, videos, algorithms, databases, features, and other materials, is owned by MATCHLINK or its licensors and is protected by intellectual property and other laws.

Except for the limited right to use the Service under this Agreement, no rights are granted to you in or to the Service or any MATCHLINK intellectual property.

You may not copy, modify, distribute, sell, lease, sublicense, publicly display, publicly perform, create derivative works from, or otherwise exploit any part of the Service unless expressly permitted by us in writing or by applicable law.

9. License to Use the Service

Subject to your compliance with this Agreement, MATCHLINK grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal, non-commercial use.

This license does not include any right to:

  1. resell or commercially exploit the Service;
  2. copy, reproduce, distribute, or publicly display Service content except as allowed by Service features;
  3. modify or create derivative works based on the Service;
  4. use data mining, scraping, or extraction tools;
  5. use the Service in violation of this Agreement or applicable law.

10. Feedback

If you provide feedback, ideas, suggestions, bug reports, or recommendations about the Service ("Feedback"), you grant MATCHLINK a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable license to use, reproduce, modify, distribute, commercialize, and otherwise exploit the Feedback for any purpose without compensation or obligation to you.

11. Purchases, Subscriptions, and Paid Features

The Service may offer paid features, subscriptions, virtual items, or other purchases. If paid features are offered, the price, billing period, renewal terms, cancellation method, and refund rules will be disclosed at the point of purchase or through the applicable app store or payment provider.

Purchases made through Apple App Store, Google Play, or another third-party platform are processed by that platform and may be subject to its payment terms, refund rules, and subscription policies. We do not control third-party platform billing systems.

Unless required by law or stated otherwise, payments are non-refundable once charged.

12. Termination and Suspension

You may stop using the Service at any time. If account deletion features are available, you may request deletion through the Service or by contacting us at matchlink.official@gmail.com.

We may suspend, restrict, or terminate your access to the Service, with or without notice, if:

  1. you violate this Agreement;
  2. your use creates legal, security, operational, reputational, or safety risk;
  3. we are required to do so by law, court order, regulator, or platform provider;
  4. we discontinue all or part of the Service;
  5. your account is inactive for an extended period, where permitted by law.

Upon termination, your right to use the Service will end immediately. Sections that by their nature should survive termination will survive, including sections on User Content licenses, intellectual property, disclaimers, limitation of liability, indemnity, dispute resolution, and governing law.

13. DMCA and Intellectual Property Complaints

If you believe content on the Service infringes your intellectual property rights, please contact us at matchlink.official@gmail.com with:

  1. your full name and contact information;
  2. identification of the copyrighted work or protected material;
  3. identification of the allegedly infringing content and its location;
  4. a statement that you have a good-faith belief that the use is unauthorized;
  5. a statement that the information you provide is accurate;
  6. your physical or electronic signature.

We may remove or disable access to allegedly infringing content and may terminate repeat infringers where appropriate.

14. Privacy

Our collection, use, disclosure, storage, and protection of personal data is described in our Privacy Policy. By using the Service, you acknowledge that we process personal data as described in the Privacy Policy.

15. Service Availability and Changes

We aim to provide a reliable Service, but we do not guarantee that the Service will be uninterrupted, secure, error-free, accurate, complete, or available at all times.

The Service may be unavailable due to maintenance, updates, outages, network issues, third-party failures, security events, or circumstances beyond our control.

We may update the Service, add or remove features, impose usage limits, or change technical requirements at any time.

16. Disclaimers

To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise.

MATCHLINK disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, reliability, and quiet enjoyment.

We do not warrant that:

  1. the Service will meet your requirements;
  2. the Service will be uninterrupted, timely, secure, or error-free;
  3. content on the Service will be accurate, complete, reliable, current, or safe;
  4. defects will be corrected;
  5. the Service will be free of viruses, harmful components, or unauthorized access.

Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

17. Limitation of Liability

To the maximum extent permitted by law, MATCHLINK and its affiliates, officers, directors, employees, agents, partners, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including loss of profits, revenue, data, goodwill, use, or business opportunities, arising out of or related to your access to or use of, or inability to access or use, the Service.

To the maximum extent permitted by law, MATCHLINK's total liability for all claims arising out of or related to this Agreement or the Service will not exceed the greater of:

  1. the amount you paid to MATCHLINK for the Service in the 12 months before the event giving rise to the claim; or
  2. USD 100.

These limitations apply whether the claim is based on contract, tort, negligence, strict liability, statute, or any other legal theory, even if we have been advised of the possibility of such damages.

Nothing in this Agreement limits liability that cannot be limited under applicable law.

18. Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless MATCHLINK and its affiliates, officers, directors, employees, agents, partners, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or related to:

  1. your access to or use of the Service;
  2. your User Content;
  3. your violation of this Agreement;
  4. your violation of applicable law;
  5. your violation of any third-party rights;
  6. your misconduct, negligence, or fraud.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

19. Export Control and Sanctions

You may not use, export, re-export, import, or transfer the Service except as authorized by applicable export control, sanctions, and trade compliance laws. You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive sanctions, and that you are not listed on any restricted party list.

20. Changes to this Agreement

We may update this Agreement from time to time. If we make material changes, we will take reasonable steps to notify you, such as by posting the updated Agreement in the Service, updating the effective date, or providing other notice where required by law.

Your continued use of the Service after the updated Agreement becomes effective means you accept the updated Agreement. If you do not agree to the updated Agreement, you must stop using the Service.

21. Governing Law

This Agreement is governed by and interpreted in accordance with the laws of Singapore, without regard to conflict of law principles.

22. Dispute Resolution

Before filing a claim, you and MATCHLINK agree to try to resolve any dispute informally. A party seeking to raise a dispute must first send written notice to the other party describing the dispute and the requested relief. Notices to MATCHLINK must be sent to matchlink.official@gmail.com.

If the dispute is not resolved within 30 days after notice, either party may pursue available remedies in the courts of Singapore, unless applicable law requires another forum or procedure.

You agree that disputes must be brought individually and not as a class, collective, consolidated, or representative action, to the extent permitted by applicable law.

23. App Store Terms

If you download the Service from Apple App Store, Google Play, or another app distribution platform, your use of the Service may also be subject to the platform's terms. The platform provider is not responsible for providing maintenance or support for the Service, except as required by applicable law or its own terms.

24. Miscellaneous

This Agreement, together with the Privacy Policy and any additional terms that apply to specific features, constitutes the entire agreement between you and MATCHLINK regarding the Service.

If any provision of this Agreement is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision is not a waiver of our right to enforce it later.

You may not assign or transfer this Agreement without our prior written consent. We may assign or transfer this Agreement in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.

No person other than you and MATCHLINK has any right to enforce this Agreement, except where applicable law provides otherwise.

25. Contact

If you have questions about this Agreement, please contact:

MATCHLINK PTE. LTD.

Email: matchlink.official@gmail.com